Dual band steering compatibility

Hi @Tim I’m working to complete the setup of my cameras but I believe I’ve encountered an issue.

My router offers dual band steering where it’ll switch between 2.4Ghz and 5Ghz for compatible devices to offer better connection.

I believe my phone will cross connect between the two, but the cameras will not.

Is there any updates that will allow these to connect to 5Ghz in the future?

Part of my network expansion involves pods that increase the range of my network and they have to be dual band configured. If the network is set to 2.4Ghz alone I lose this capability.

Update: I managed to connect the cameras now. No issues with my router having the mentioned setting.

1 Like

Hi @IslandLife Glad to hear that :slight_smile:
Do your 2.4GHz and 5GHz WiFi networks have the same name (SSID)? Report has it that they need to have different names. But exception is possible and we would like to learn and improve :slight_smile:

Hi @Tim they do go by the same SSID.

Thank you @IslandLife for the confirmation :slight_smile: We have noted this and will gather more feedback from users.