How to Download the videos?

In case i need the videos for police investigation how to download the videos to my laptop?

Thanks

Hello @juninho_decio, welcome to the community :slight_smile:
We can re-record when watching the camera live stream or playback the footage. The recorded video can be found in the app then saved in the phone storage for sharing.
Note: The steps to do so could be different depends on the phone app (‘Vacos’ or ‘Vacos Smart’).
For more details, please send an email to support@vacos.com

Hello TIM

Not an option, as if i do that i will have a new timestamp. Useless for evidence.

Hi @juninho_decio,
Please don’t worry, the timestamp on the camera view won’t change during the re-record (see below picture).
We can be subject to this timestamp.