Replies to emails are bouncing

Replies to emails are bouncing. Tried to provide mp4 video of video noise on camera activation and mp4 attachments were not allowed. When I tried telling of this problem on another email it also bounced.

Hi robert,
I tried by sending a email to support@vacos.com just now and it’s working fine. Is there any error message when your email are bouncing? Maybe you can try to send a testing email again. Let me know if that works :slight_smile:

I have been trying to send this example of startup video noise for the past couple of days.

(Attachment Front Yard_ch01_20200625_065436 (1).mp4 is missing)

Hi Robert,
As mentioned in my reply to you in another post, please note that the Vacos community does support video attachment.
As a workaround, please upload your video to a sharing site like Google Drive, Onedrive, Dropbox, etc. then share its link here. Thanks.